KITESURF WAVE CLINIC is a small business (owned and run by Marc Ramseier) committed in coaching you to a higher level in kitesurfing waves and passing on additional services like travel and accommodation packages that build the frame of the adventures on offer.
To reserve your spot at a kitesurf wave clinic we need a non-refundable deposit of at least 30% of the total amount of the clinic. Only then your booking is
confirmed. Final payment of the total amount is due three full months or 92 days prior to departure.
We accept payments by bank transfer or by paypal (with 3% surcharge).
All bookings are made with Marc Ramseier from Kitesurf Wave Clinic whose office is at Reckholderweg 30, CH-3645 Gwatt, Switzerland.
Cancellations need to be made in writing by email. Deposits (or full amounts for specified clinics) paid prior than three months before the clinic won't be transferable nor refundable. Further payments on top will not be subject to any refunds once the clinic is closer than 92 days from its start. Any refunds will be subject to a 80€ cancellation fee.
We will do our best to fill cancelled spots and reimburse the cancelling guest. He'll receive the full amount less bank transfer fees, less the cancellation fee and minus a potential last minute booking discount that we'll pass on in order to find a replacing guest.
We strongly recommend to take a travel insurance to cover unforeseen circumstances such as travel cancelation due to weather or natural disaster, as well as covering personal circumstances that might make it impossible for you to join and that we do not accept any liability for.
A failure to attend a booked clinic will be considered a cancellation and will be subject to the conditions above.
MINIMUM NUMBER OF PARTICIPANTS
On most of the clinics there is a minimum number of participants required for the event to take place. You will find the applied number and deadline for every clinic on its proper event page in the side column on the right. If the minimum number of participants is not achieved then KWC can cancel the event just after the corresponding deadline has passed, which usually is 2-3 month prior to the event. In such a case you will get a full refund of the package price (no refunds on insurance costs). All further claims from participants are not applicable.
Please note that we have done everything in order to maximise the chances to catch the best conditions for you. However we are not in control of the weather and there will be no refunds due to lack of wind. In case of no wind the clinic will still take place as planned, more emphasizing on theory and land-based practical exercises. The theoretical part of the clinic proves to be very valuable information that will still be of highest interest to you even without the opportunity to practice this on the water the very same day.
We do not accept any liability in contract or in tort for any cancellation, injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by 'force majeure' or other events which are beyond our control. This includes but doesn't limit it to war, cyclone, civil disturbance, fire, floods, unusually severe weather, epidemic or pandemic outbreaks, acts of god, acts of government or any other authorities, accidents to or failure of machinery or equipment.
Just as mentioned in the cancellation policy we strongly recommend and assume that you are insured and covered for all of the above stated events and circumstances.